IT Helpdesk

FAQ 4

• Sage 200c Ebanking
• Add Device to Mosyle MDM
• Portal 3 Logins - IMPORTANT NOTE!
• Setting up Outlook in Android with Vipre Exchange account

Known Issues 6

• Windows is unable to open a Zip file
• Missing the Printer icon in Internet Explorer
• Issue with emails bouncing back for company emails.
• SAGE 200 Administration "MMC Cannot initialize the snap-in"
• How to fix Onedrive/Office Sign in errors

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Archive 38

• Replacing Toners in Brother Printers
• Staff Joiner Checklist
• Staff Leaver Checklist
• JARCare/JARMan Installation
• Setting Up a New Router Checklist

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Sage 200 2

• Sage 200 Backups - Acronis
• SAGE 200 - P&L missing nominal codes in SAGE (NOT Actuals Asker)

Sage 50 1

• Back up year end sage 50

Printers 1

• Xerox C7025 DNS Settings

FAQ 0

Getting Started 0

IT DEPT 6

• Payroll Frontier Chris21 backup and restore procedure
• Frontier Software Chris21 migration
• Chris21 Client Installation
• Network Information
• Bitlocker Recovery Key using Azure AD

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Imaging 0

Hyper-V 0

Microsoft Office 0

Sensory Guru 0

Outlook 2007 0

NEC 7

• NEC Telephone Handsets setting/changing displayed staff names
• Some Useful NEC Telephone Codes
• NEC Configuring use of Headset with handset
• Changing NEC Telephone Handset Display of Staff Names
• NEC Phone Handset Guide Part 1 of 2

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carePORTAL Roster System - New Home Setup 9

• 1) Rates - carePORTAL Roster System
• 2a) Rules - carePORTAL Roster System
• 2b) Enhancement - carePORTAL Roster System
• 3) Financial Years/Roster Years/Payroll Periods - carePORTAL Roster System
• 4) Site User Setup - carePORTAL Roster System

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carePORTAL Roster System - Support 12

• Login Problems - carePORTAL Roster System
• Payslip Queries - carePORTAL Roster System
• Head Office User Setup - carePORTAL Roster System
• issues - need updating
• Planner Errors - carePORTAL Roster System

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